Frequently Asked Questions
What types of vehicles do you service?
We service all makes and models, including domestic, foreign, and luxury vehicles. Our technicians are ASE-certified and have experience with a wide range of vehicles.
Do you offer a warranty on your repairs?
Yes, we offer a 2 year, 24,000 mile warranty on most repairs. This covers both parts and labor, giving you peace of mind.
How often should I get my oil changed?
We recommend changing your oil every 3,000 to 5,000 miles, depending on your vehicle's make and model. Check your owner's manual for specific recommendations.
Can I get an estimate before you start the work?
Absolutely! We'll explain the necessary repairs and associated costs so you can make an informed decision.
Do you offer any discounts or promotions?
Yes, we offer various discounts and promotions throughout the year. Check our website or give us a call to learn about our current offers.
What should I do if my check engine light comes on?
If your check engine light comes on, it's important to have it checked as soon as possible. Bring your vehicle to us, and we'll perform a diagnostic test to identify the issue.
Do you provide towing services?
Yes, we offer towing services to bring your vehicle to our shop if it's not drivable. Contact us for more details and to arrange a tow.
How long will the repairs take? The time required for repairs depends on the nature of the issue. We strive to complete most repairs within the same day. For more complex issues, we'll provide an estimated timeline.
Can I wait at the shop while my car is being repaired?
Yes, we have a comfortable waiting area with free Wi-Fi, refreshments, and magazines. You're welcome to wait while we work on your vehicle. Some repairs and services this is not possible but we can discuss those situations at the time the appointment is made.
Do you offer financing options?
Yes, we offer financing options to help you manage the cost of major repairs. Contact us to learn more about our financing plans.
How can I schedule an appointment?
You can schedule an appointment by calling us at (847) 675-6540, visiting our website, or stopping by our shop at 7626 Parkside Avenue, Skokie, IL. You can also text us at 847-232-0018 or email us at sevice@petersenauto.net
We service all makes and models, including domestic, foreign, and luxury vehicles. Our technicians are ASE-certified and have experience with a wide range of vehicles.
Do you offer a warranty on your repairs?
Yes, we offer a 2 year, 24,000 mile warranty on most repairs. This covers both parts and labor, giving you peace of mind.
How often should I get my oil changed?
We recommend changing your oil every 3,000 to 5,000 miles, depending on your vehicle's make and model. Check your owner's manual for specific recommendations.
Can I get an estimate before you start the work?
Absolutely! We'll explain the necessary repairs and associated costs so you can make an informed decision.
Do you offer any discounts or promotions?
Yes, we offer various discounts and promotions throughout the year. Check our website or give us a call to learn about our current offers.
What should I do if my check engine light comes on?
If your check engine light comes on, it's important to have it checked as soon as possible. Bring your vehicle to us, and we'll perform a diagnostic test to identify the issue.
Do you provide towing services?
Yes, we offer towing services to bring your vehicle to our shop if it's not drivable. Contact us for more details and to arrange a tow.
How long will the repairs take? The time required for repairs depends on the nature of the issue. We strive to complete most repairs within the same day. For more complex issues, we'll provide an estimated timeline.
Can I wait at the shop while my car is being repaired?
Yes, we have a comfortable waiting area with free Wi-Fi, refreshments, and magazines. You're welcome to wait while we work on your vehicle. Some repairs and services this is not possible but we can discuss those situations at the time the appointment is made.
Do you offer financing options?
Yes, we offer financing options to help you manage the cost of major repairs. Contact us to learn more about our financing plans.
How can I schedule an appointment?
You can schedule an appointment by calling us at (847) 675-6540, visiting our website, or stopping by our shop at 7626 Parkside Avenue, Skokie, IL. You can also text us at 847-232-0018 or email us at sevice@petersenauto.net
Schedule An Appointment
We believe the greatest compliment is a customer referral. That's why we provide all customers with the absolute best service and highest quality work, at fair and competitive prices.